Unlock the full potential of UX research and transform from a complete beginner into a confident, career-ready professional. This comprehensive course takes you through every stage of the User research process - from strategic planning and user interviews to advanced data analysis and compelling deliverables - so you can master the skills that top employers demand.

You’ll gain hands-on experience with both qualitative and quantitative research methods, including usability testing, surveys, A/B testing, card sorting, and tree testing. Learn to create intuitive navigation through robust information architecture techniques, and develop advanced data analysis skills using affinity diagramming, pattern recognition, and user feedback evaluation.

By the end of this course, you’ll know how to:

· Master the complete UX research process from planning to execution and analysis

· Apply industry-standard methods such as usability testing, surveys, and A/B testing

· Understand information architecture with card sorting and tree testing

· Analyze data with advanced techniques like affinity diagramming and pattern recognition

· Build professional UX deliverables - personas, journey maps, usability reports, and presentations

· Navigate ethics, privacy, and accessibility while ensuring GDPR compliance and inclusive practices

· Apply Nielsen’s usability heuristics and KPIs like NPS, SUS, and CSAT to measure success

· Manage and communicate with cross-functional stakeholders effectively

· Conduct both remote and in-person research using diverse methodologies

· Collaborate within cross-functional product teams for impactful results

· Future-proof your career with AI integration in research and portfolio-building strategies

You’ll finish the course with a strong understanding of user experience research, ready to impress employers and excel in any UX research role.