What you'll learn
✓ Use ChatGPT and Generative AI confidently at work to write emails, documents, creating images, reports, and structured content faster and more consistently
✓ Apply prompt engineering techniques to get clear, reliable, and high-quality outputs from ChatGPT instead of vague or unpredictable responses
✓ Automate repetitive tasks and workflows using ChatGPT, AI tools, and structured prompts to save time and increase productivity
✓ Maintain consistency and context in long conversations, including using memory, constraints, and verification techniques
✓ Research topics efficiently using AI, including web search and deep research workflows
✓ Generate, analyse, and improve images using Generative AI, including image editing and vision-based analysis
✓ Organise work using AI-powered projects and scheduled tasks
✓ Create and use Custom GPTs, including building a 24/7 autonomous customer experience agent
✓ Understand the differences between ChatGPT versions, including what’s new in ChatGPT 5