What you'll learn

Showing menus for your business in the chatbot
Send email notification to your clients
Manage client orders in Google spreadsheet
Setup AI conversation in your chatbot
Setup boardcast message
Analyse customers' behaviour

Requirements

You need a facebook account
You need a computer with browser and internet access

Description

Maybe you have a business and are thinking about how you can create a better customer experience. This course is for you! We are going to show you step by step how you can create a facebook messenger chatbot using the chatfuel platform. The course is very simple and you don't need to have any prior knowledge about programming. And you can start building your chatbot right away after this one hour course.

Chatbot can help you automate the interaction with your customers. You don't need to hire people to serve your customers anymore. Nowadays, many big companies are using chatbot. With this course, you can build something within one hour, which is used to be something that only big companies can have the resources to build in the past!

Furthermore, you will also get an insight of your customers and their behaviours by looking at the analytics. You may fine tune your business strategy based on the data obtained from your chatbot and further grow your business! So what are you still waiting for?

What is Chatbot?

Chatbot is an automatic program that would answer users' enquiry. It can interactive with the users in a way just like human. It is done mainly in a textual manner but with the technology nowadays, it can include pictures, links etc in the conversion. These chatbots are widely used in the e-commerce industry, helping big corporation to grow their customers.

With the advance in AI technology, these chatbots are getting even smarter. They can understand human language and may even auto suggest the most related service or goods to the customers. Facebook messenger is widely used our daily life as an instant messenger app. It is also used widely by the business world to improve the interaction with the customers. With the facebook messenger chatbot, business can provide equal if not better attention to the customers with lower cost!

What exactly will you learn?

You don't need to have any prior experience in programming. Chatfuel is a simple and free platform for you to create your chatbot. We will go through all the steps with you in setting up your chatbot. You will learn all that is required including but not limited to the following

Create a facebook messenger chatbot
Accept customer orders via the chatbot
Combine chatbot and google spreadsheet
Setup AI conversation for your chatbot
Connect chatbot with facebook fans page
Boardcast messages
Get insight about customer behaviour from the chatbot analytics

The whole course will be around an hour, well paced and we are sure you will get what you want.

Who are the instructors?

We are coming from a software engineering background. We have built sophisticated systems for investment banks. You can see our information in our Udemy profile.

Instructors: Jack Chan, Henry Tang Course Designer: Raymond Chung

Who this course is for:

You have interested in AI chatbot
You have business clients but you don't have time to serve them
You would like to increase your income by serving more customers

Homepage: https://www.udemy.com/course/build-a-chatbot-for-your-business-in-3-hours