DevOps Foundations: Effective Postmortems

English | 1h 36m | Video 720p | Subtitles

What comes to mind when you think about incident postmortems in the tech space? If you picture a catastrophic incident, a scramble to pinpoint the root cause, and some sort of fix, you're not alone; this was an established way of dealing with security crises for years. But since the buildup of small, unresolved problems—both in your code and with your team—can end up causing bigger issues than any one showstopper, this manner of investigation isn't productive. In this course, Ernest Mueller shows how to approach incident investigations the DevOps way, explaining how to conduct a formal, blameless postmortem. Discover how to clearly communicate an incident's scope, pinpoint the proper corrective actions, continuously improve your resiliency using incremental retrospectives, and more.

 

Topics include:

 

Resilience engineering

Communicating the scope and impact of an incident

Determining which incident metrics are helpful

Facilitating the postmortem meeting 

Leading a group postmortem analysis

Controlling cognitive bias

Identifying contributing factors

Determining corrective actions 

How incremental retrospectives complement postmortems

 

Homepage:

https://www.lynda.com/Developer-tutorials/DevOps-Foundations-Effective-Postmortems/2818124-2.html