It allows you to add a real FAQ system, efficient and easy to browse on your website to better help your customers during the purchase. BENEFITS: Clear up any doubts during the process of purchasing | Lighten customer care | Strengthen the website trust | Get fewer emails containing the same old questions ... It’s hard to get it, but it’s the truth. People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions. You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials and so on? You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.