Customize the "Thank you" page shown to your customers after completing their order and use it to promote upsell products. How you can benefit from it: You can customize the Thank you page for the whole shop or for single products; You can increase sales taking advantage of the Thank you page to promote an upsell product, related to the purchase just made; You can get indirect advertising for your shop and products by letting your customers share their purchase on social networks.

Kraft Paper Chocolate Bar Mockup 56606

PSD

Simplify the checkout process splitting it into more steps and reduce cart abandonment rate. How you can benefit from it: You can set the checkout type that your users prefer: many A/B split tests have proved that online buyers prefer a neat view without too many fields on the same page when ending the checkout process; You can substantially reduce the percentage of abandoned carts caused by a too long checkout page and with too many fields to fill in; You can reduce the number of steps and the cognitive effort required to the user by combining some steps of the checkout process into one (Billing & Shipping, Order info & Payment).

A great way to improve your shop: send an automatic email to users who haven't completed the order to ask them for the reason. How you can benefit from it: You will be able to recover most of the orders not completed by your customers; You will know if there is a common reason for not completing the orders so to correct possible errors or gaps in the purchasing process; You will have the possibility to encourage users to complete their order by sending them a coupon valid for the purchase.

Build a powerful Q&A section in your product page so your customers can find a reply to their questions and buy without doubts. How you can benefit from it: You will increase your sales and reduce the number of abandoned carts by clearing those doubts that can interfere with the purchasing process directly from product pages; You will reduce return and refund requests by giving further information about the product and offering your users a clear overview; You will have an analysis tool related to questions your users ask more frequently or features they mainly search for on every product and information that need to be highlighted; You will be able to encourage your users to take an active part in your e-commerce and to personally reply to questions related to products they have previously purchased (like on Amazon); With a well-structured Q&A section, you will improve user- experience and reduce customer care work.

Simplify purchase process of digital goods by requesting users to fill in their data after the payment and before downloading the purchased product. How you can benefit from it: You will avoid your user to insert data that may slow down and make the checkout process complicated causing cart abandonment; By making the checkout process easier and faster, you will enhance the purchase of digital goods getting customers' data when downloading the product.

Exports all your shop information (customers, orders, coupons, gift cards etc.) into a CSV file, in a simple and quick way. How you can benefit from it: Increase the safety of your e-commerce shop data with automatic Dropbox backups on CSV files; The export process gets flexible: choose which information to export and how often (daily, weekly, monthly and so on)

Increase your review numbers and engage your customers by asking them to leave a review and give them a coupon for your shop in return. How you can benefit from it: You will easily and automatically receive good reviews from your users. Reviews are a powerful marketing tool to increase conversions and for your e-commerce to be renowned; Thanks to the coupon, you will encourage users to place a new order on your e-commerce.

Increase the number of your reviews: send an email to your customers and remember them to leave a review for products they bought. How you can benefit from it: You will be able to increase the number of reviews on the products you sell improving your e-commerce image and renown; You will be able to increase conversions by encouraging users to purchase thanks to positive reviews posted by satisfied customers (77% of users refers to reviews before purchasing); By integrating it with YITH Review for Discount, you will get the maximum potential from your customers' reviews.

Give your users discounts in exchange for sharing your products on their social network pages and profiles. How you can benefit from it: You will encourage customers to share your products on social networks improving your e-commerce visibility and renown; You will take advantage of the discount code as a marketing tool encouraging your customers to place a new order and, as a consequence, increase conversions. (30% of customers buying online makes a second purchase by using a coupon)

Stay updated with your orders: receive and send an SMS to your customers every time an order status changes. How you can benefit from it: You will be able to monitor your orders in real time, even when away from your PC, and be up-to-date about new orders, refunds, any possible issue when processing the order, etc; You will improve the customer service by offering to users who purchase on your e-commerce the possibility to be notified about their order status via SMS.